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    Being a Hero is killing your business

    Reason #2 – it’s not scalable

    It’s a sad and unfortunate truth that there are only so many hours in the day – even for the Hero.  When you first start out, 10 or 12 hours a day might be enough for you generate a good revenue stream.  Things are going well – you’ve got a good reputation and your heroics are making your customers happy.  You’ve got some opportunities to grow!

    So you start working longer hours, weekends become a great opportunity to work even more just to keep the growth going.  You hire some extra help, but they can’t do what you can do and just cause you to work even more to make up for their lack of not being you.  But there’s only 24 hours in the day – at some point, even if you don’t break down or snap, you will literally run out of time and be unable to grow any more.

    via aspirekc.com

    The ability to scale at the correct time is probably the most important skill for a person, system and organization to have. The catch is the "at the correct time" part.

    Do it too soon, and you risk never being successful. Do it too late, and you die a slow death.

    • 9 December 2009
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    over 2 years ago John responded:
    I can't respond... too busy.
    over 2 years ago Ben Rady responded:
    Extended overtime is for emergencies. Plan B. I don't get developers who brag about pulling 80 hours weeks. Everytime I hear that, I think "So did you overpromise, or underdeliver? And why are you so proud of being wrong?"
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